Local DFA head questions accusations of employees blocking appointment dates

Posted by watchmen
January 12, 2018
Posted in HEADLINE

Constantino: How do they know they are DFA employees?
By Dominique Gabriel G. Bañaga

In response to accusations Department of Foreign Affairs (DFA) employees were intentionally blocking schedules for the online appointment process, after being paid by local travel agencies, who charge customers P4,500 to P5,000 for “passport assistance,” DFA-Bacolod head Carmela Constantino yesterday asked how the accusers know the proponents of the scheme are DFA employees.
“DFA employees are required to wear their identification cards,” she insisted. “There should be a verification of who exactly told them they can have an appointment.”
Sources claim, when inquiring with travel agencies, most have available DFA appointment dates, despite the website claiming every day being booked through March 2018.
Constantino added, an investigation is underway regarding the complaints, with results expected by next week.
In terms of barring walk-in applicants into the DFA office, she affirmed nobody is turned away before providing an explanation as to why they must transact within the office.
The DFA head noted, seniors, minors, pregnant, persons with disability (PWD), and solo parents are allowed entry without an appointment.
Earlier this week, Bacolod City Administrator John Orola vowed to bring the complaint before DFA Secretary Alan Peter Cayetano./DGB, WDJ

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