According to Canadian real estate firm Colliers International, Iloilo City is a prime location for business process outsourcing (BPO) firms, or call centers, to expand to.
“While the demand in Metro Manila has slowed, Iloilo remains an expansion hub for BPO investors,” the firm said in its second quarterly report. “The number of educational institutions has also made Iloilo a center for learning in the Visayas region and consequently a viable area for companies.”
Colliers International also highlighted a reliable labor pool, a supportive local government, and a private sector willing to invest as attractive aspects of Iloilo City.
“Demand for BPO spaces will likely continue,” the firm added.
Meanwhile, the Department of Trade and Industry (DTI) reported US clinical solutions provider Shearwater confirmed the company’s expansion into a third operations center, opening in 2018 in Iloilo City./WDJ