Amid the ongoing threat by the 2019 novel coronavirus (nCoV), several airlines in the country have either announced travel suspensions or limited operations to China. Based on a press statement by AirAsia Philippines, they have canceled all flights between the Philippines to mainland China, Hong Kong, and Macau until further notice from concerned government agencies.
The airline said affected passengers were given three options due to the cancellations such as moving their travel date without additional costs, retaining the value of their ticket via AirAsia’s credit account, or obtaining a full refund.
Cebu Pacific Air also made an announcement over the weekend and canceled all flights to Beijing, Shanghai, Xiamen, Guangzhou, and Shenzhen until March 29.
Meanwhile, Cebu Pacific has also limited operations to Hong Kong and Macau.
Affected Cebu Pacific passengers were extended similar options as AirAsia such as rebooking their flights for no additional charge within 30 days of original travel date, refunding their tickets in full, or storing the value of the ticket in a travel fund for future use.
Philippine Airlines also announced a 50 percent reduction in operations between Manila and China, which is scheduled to run until April 1.
The airline announced they may further reduce the number of flights in the future depending on guidelines and instructions from the Bureau of Quarantine, Department of Health, and other concerned government agencies.
Philippine Airlines also announced they will allow rebooking or rerouting for travel until June 30 for those affected by the flight reductions.
In addition, penalties will be waived for affected passengers./DGB, WDJ