The Department of Trade and Industry (DTI) recently reiterated their appeal for businesses to stop short changing customers, citing RA 10909, or No Shortchanging Act of 2016, which mandates businesses to provide customers with exact change.

“Business establishments are reminded that shortchanging is prohibited,” said DTI-Antique senior trade and industry development specialist, Engr. Lynna Joy Cardinal.

Last year, DTI-Antique said they would assess fines on businesses found in violation of the law.

“We do not allow sales personnel, and even managers, to tell their customers that they do not have the exact change,” Cardinal said at the time.

The reported penalties included P500 on their first offense; P5,000 on the second; P15,000 and a suspension of their business license on the third; and P25,000, along with a full revocation of their license, on the fourth./WDJ